Refund Policy

Bronze Bites Return & Refund Policy
Updated for transparency, fairness, and your peace of mind.

At Bronze Bites, we genuinely care about your experience with our products. We’re committed to making sure you feel confident with every purchase. If something isn’t quite right, shoot us an email at support@bronzebites.com. Please take a moment to review our return and refund policy, which has been carefully designed to ensure a smooth and fair process for all customers.

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Bronze Bites 365-Day Glow Guarantee & Refund Policy

Effective: Sept 18, 2025

365-Day Confidence Guarantee

Take Bronze Bites consistently for up to a year. If at any point you’re not satisfied, we’ll refund the purchase price of your last 3 bottles.

90-Day Minimum (Consecutive Use)
To qualify, you must take Bronze Bites for at least 90 consecutive days. Our formula is designed to show measurable outcomes at 6–12 weeks; this ensures you’ve given it a fair chance.

Proof of Use (Mail Your Empties)
To process your refund, you must mail us the empty bottles from your last 3 months of use. After you submit your request, we’ll issue an RMA number and instructions.

  • Return shipping is the customer’s responsibility; if we provide a label, its cost is deducted from the refund.

  • Empties must be received within 14 days of RMA issuance.

Eligibility

  • Applies only to purchases made directly on the official Bronze Bites website (third-party marketplaces and resellers excluded).

  • Minimum of 3 bottles purchased (in one order or over consecutive months).

  • First-time customers only.

  • One refund per household.

  • Bulk orders (5+ bottles) and reseller/unauthorized vendor purchases are not eligible.

  • Promotional add-ons, free gifts, and shipping/handling are excluded from any refund amount.

Refund Details

  • Covers the purchase price of the last 3 bottles only.

  • Shipping, handling, and promotional add-ons are non-refundable.

  • A $5 processing fee applies to all refunds.

  • Approved refunds are issued to the original payment method within 10 business days of receipt/verification of empties.

Standard Returns (Unopened Only) — Optional

Unopened/unused bottles may be returned within 30 days of delivery with an RMA. Customer pays return shipping. Opened bottles are not eligible for standard returns (use the 365-Day Guarantee above).

Damages / Wrong Items

If your order arrives damaged or incorrect, contact support within 7 days and we’ll replace or refund as appropriate (no fee).

Subscriptions (Customer-Managed)

Customers manage, pause, or cancel their own subscriptions in the customer portal. Bronze Bites does not adjust or cancel subscriptions on a customer’s behalf. Cancellations apply to future renewals only; charges already processed are not refundable.

 

 

Why we do this: Consistency matters for results. This policy encourages a fair trial window while protecting customers and our brand.

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(Internal use only)
This version actually reads competitively and fairly compared to Grüns, Armra, and others:

✅ Fair to customers:

  • You’re offering way more than the industry norm (365 days vs. 30–60 days).

  • You clearly tie it to the science (90-day minimum), which frames it as customer success–oriented rather than restrictive.

  • No proof-of-results hoops, just empties = simple and believable.

✅ Protective for you:

  • The empty bottle return requirement prevents people from abusing it without using the product.

  • The $5 processing fee covers your costs and discourages frivolous claims (same play Armra and Grüns use).

  • Subscription self-management clause avoids operational headaches and chargeback risks.

  • Exclusions (bulk, resellers, promos) cut out arbitrage or gray market behavior.

✅ Competitive context:

  • Primal Queen only offers 30 days unopened.

  • TryArmra makes bulk jars final sale + adds fees.

  • Grüns limits to first order + processing fee.

  • TryCreate does case-by-case.

Your policy positions Bronze Bites as more generous and confident while still having the legal teeth and operational safeguards that other scaling supplement brands rely on.

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Reseller and Bulk Order Policy

To maintain product integrity and ensure fair usage of our return policy, the following rules apply:

  • All resellers waive their right to request any refunds.
     This policy applies exclusively to customers who purchase directly from Bronze Bites via our official stores. Any purchases made for the purpose of resale are considered final and non-refundable.
  • Any order of more than five bottles is a final sale and not eligible for return or refund.
    This includes individual large orders or repeat purchases that by may indicate high-volume or reseller intent.

Bronze Bites actively monitors for bulk purchasing and resale activity. We reserve the right to cancel, refuse, or restrict future orders that violate this policy.

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Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards
  • Final sale items or clearance products
  • Orders placed by resellers or for resale purposes
  • Orders exceeding five bottles in total quantity - subject to further assessment


If you’re unsure whether your order qualifies for a return, feel free to reach out to our support team at support@bronzebites.com before making a request.