Terms of Service
These Terms of Service ("Terms") govern your use of the website located at www.bronzebites.com (the "Site") and any products or services made available through the Site. The Site is operated by Bronze Bites ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms, including any additional terms and conditions and policies referenced herein or available by hyperlink.
If you do not agree to all the Terms, then you may not access the Site or use any services.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
4. Modifications to the Service and Prices
All prices displayed on our Site are subject to change at any time without prior notice. We reserve the right to revise product pricing, adjust shipping fees, update packaging, or change the availability of any item or service at our sole discretion.
From time to time, we may modify, suspend, or discontinue certain features of the Site or specific products without liability or obligation to notify individual users. These changes may occur due to market conditions, product reformulations, regulatory updates, supply chain disruptions, or internal business decisions.
We are not liable to you or to any third party for any modification, price change, suspension, or discontinuation of any product or service offered through our Site. Continued use of our services after such changes constitutes your acceptance of those changes.
We encourage you to regularly review product listings, prices, and service terms for the most up-to-date information.
5. Products or Services
Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this Site is void where prohibited.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
7. Return & Refund Policy
You may initiate a return for eligible items within 90 days of delivery. Each bottle must be returned within 30 days of being opened or used. To start a return, contact support@bronzebites.com for authorization. Unauthorized returns will not be accepted.
Customers are responsible for return shipping costs. You may either use your own shipping provider or request a prepaid return label from us. If we provide a label, the cost will be deducted from your refund. Refunds are processed within 1–3 business days of return approval, but banks and card providers may take 3–10 business days to reflect the funds.
Resellers and Bulk Orders: Any order of more than five (5) bottles is considered a final sale and is not eligible for return or refund. Resellers and unauthorized distributors waive all rights to refunds.
8. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
9. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
10. User Comments, Feedback, and Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation:
- to maintain any comments in confidence;
- to pay compensation for any comments; or
- to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms.
11. Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.
12. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law.
13. Prohibited Uses
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
14. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.
In no case shall Bronze Bites, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages.
15. Indemnification
You agree to indemnify, defend and hold harmless Bronze Bites and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
17. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us or when you cease using our Site. We may terminate these Terms without notice if we believe you have failed to comply with any provision.
18. Entire Agreement
These Terms and any policies or operating rules posted by us on this Site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.
19. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.
20. Class Action Waiver
To the fullest extent permitted by applicable law, you and Bronze Bites agree that any dispute, claim, or controversy arising out of or relating in any way to your use of the Site, the purchase of our products, or any services provided, shall be resolved individually and not as a plaintiff or class member in any purported class, collective, coordinated, consolidated, mass, or representative proceeding.
You and Bronze Bites expressly waive any right to bring or participate in any class action, class arbitration, private attorney general action, or any other proceeding in which any party acts or proposes to act in a representative capacity. Unless both you and Bronze Bites agree otherwise in writing, the arbitrator or court may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
This waiver applies to arbitration and all other legal proceedings. If a court or arbitrator determines that the class action waiver is unenforceable, then the entirety of this dispute resolution provision shall be null and void. All other provisions of these Terms shall remain in full force and effect.
21. Reseller Restrictions
Bronze Bites products are formulated and marketed exclusively for individual consumer use. We do not authorize the resale, redistribution, or export of our products by any third party without our prior written consent. By placing an order on our Site, you affirm that you are purchasing for personal use only and not for resale, commercial distribution, or export.
Any order that we reasonably believe has been placed by a reseller, distributor, or purchasing agent—including but not limited to orders of high volume, repeated bulk orders, or those using false or misleading account information—may be cancelled, refused, or restricted at our sole discretion, without prior notice. We reserve the right to block future orders from such parties.
All unauthorized resellers and bulk purchasers expressly waive the right to any form of return, exchange, or refund. This includes any customer who violates the intended use terms by distributing or reselling products, either online or offline, regardless of whether the products were purchased directly from Bronze Bites or through any affiliate channel.
We actively monitor purchasing activity and take appropriate enforcement measures to protect the integrity of our brand, customers, and legitimate sales channels.
22. Contact Information
Questions about the Terms should be sent to us at support@bronzebites.com.